Explain / AI agent

What is an AI agent?

An AI that follows instructions to go and do things — open websites, read, come back with results. You’re the queen bee; it’s the worker bee.

In plain English

An AI agent is like sending out a worker bee with a job to do. You give it a goal, and it works out the steps itself, checks a few websites, reads what’s there, comes back with results. You’re not micromanaging each click. You just say “find me three hotels under £150 near the venue with free cancellation” and off it goes, quietly doing the legwork.

You’re the queen bee. You’re still the one who decides and books at the end; the agent saves you the afternoon of tab-hopping. It can only look at websites for you if it has been set up to, which is what the guides linked below are about.

A worked example

Say you’re organising a work conference and need rooms sorted for a handful of visiting speakers. Instead of losing your afternoon to Google, you tell your agent “find five hotels within two miles of the venue, under £140 a night, cancellable up to two days before.” It opens booking sites, checks distances, reads the small print on cancellations, and within a few minutes hands you a shortlist with names, prices and links.

You skim it, maybe ring one to double-check availability, then book yourself. What you actually get is a tidy little table sitting in your chat, ready to act on.

The usual mix-up

People think an agent will just go ahead and book things without asking. Whether it is allowed to act, or only to look and report back, is a setting you control, so check it before you run one, and start with look-only.

Where you’ll use it

Also comes up in: build me a website, fill in forms, write code, help me write my book.

All the words